INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Will I receive the same product that I see in the picture?

We strive to ensure that the product images on our website accurately represent the items you will receive. However, there may be slight variations due to factors such as lighting, screen resolution, and manufacturing processes. Rest assured, we make every effort to provide you with products that closely match their online representations. If you have any concerns about the appearance or quality of the product you receive, please don't hesitate to contact our customer service team for assistance.

Where can I view my sales receipt?

To view your sales receipt, please log in to your account on our website. Once logged in, navigate to your order history or account settings, where you should find an option to view or download your sales receipts. If you made a purchase as a guest without creating an account, you may need to refer to the confirmation email you received after placing your order. This email typically contains a link or attachment to your sales receipt. If you're unable to locate your receipt, please reach out to our customer support team, and they'll be happy to assist you further.er vestibulum netus a mauris ac consectetur libero volutpat congue congue turpis a consectetur adipiscing sit.Suspendisse leo fringilla a congue tempus nisi conubia vestibulum a in posuere accumsan.

How can I return an item?

To return an item, please begin by checking our return policy on the website to ensure your item qualifies for return. Log in to your account to access your order history, where you can initiate the return process. Fill out the return form with relevant details and choose your preferred return method, whether it's shipping the item back with a prepaid label or returning it to a physical store if available. Package the item securely and ship it back following the provided instructions. Monitor the return progress through tracking information or your account dashboard. Once we receive and process the return, you'll receive an email notification. Depending on our policies and your preference, you'll receive a refund to your original payment method or an exchange for a different item. If you need any assistance or have questions, please don't hesitate to reach out to our customer support team.

Will you restock items indicated as “out of stock?”

We aim to restock popular items whenever possible, but availability depends on factors such as product demand, supplier availability, and production timelines. If an item is marked as "out of stock," we recommend checking back periodically as we may restock it in the future. Additionally, you can sign up for notifications on our website to receive an alert when the item becomes available again. However, please note that some items may be discontinued or unavailable for restocking due to various reasons. If you have specific inquiries about restocking for a particular item, feel free to reach out to our customer support team for further assistance.

Where can I ship my order?

Currently, we are offerining shipping only in United States of America

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